Working Across Cultures with Confidence
Program Overview:
In today’s global workplace, the ability to work confidently and effectively across cultures is no longer optional—it’s essential. This interactive program is designed to build cultural awareness, foster trust, and strengthen collaboration across diverse teams. Participants will gain practical tools and frameworks to work smarter, communicate more clearly, and build strong cross-cultural relationships with confidence.
What Participants Will Gain:
Through this program, participants will:
- Understand how culture shapes workplace behaviors and communication styles
- Gain insights into their own and others’ preferred work styles (via GlobeSmart®)
- Learn strategies to bridge cultural gaps and improve collaboration
- Practice clear and effective communication across cultures
- Build confidence in handling misunderstandings and conflicts
- Create a personalized action plan to apply learning at work
Who Should Attend:
- Global Project Leaders & Team Members
- Global Business Professionals
- Employees who interact with culturally diverse colleagues or clients
Language:
Available in English or Japanese
Pre-assignment:
1. GlobeSmart® Online Cultural Assessment (20–30 min)
2. Survey: Cross-Cultural Issues in Your Workplace
Session 1: Introduction
• Welcome and Program Overview
• Participant Introductions & Sharing Expectations
Session 2: Deepening Cultural Awareness
• Understanding Culture and Its Impact on Work Styles
• Review of GlobeSmart® Results: Discovering Your Style
• Comparing Work Style Preferences Across Cultures
Session 3: Working Effectively with Opposite Styles
• Recognizing Key Differences
• Style-Switching: Bridging the Cultural Gaps with Practical Strategies
Session 4: Open Dialogue on Cross-Cultural Issues
• Sharing Real Workplace Issues (based on pre-survey)
• Group Coaching: How to Respond Effectively
Session 5: Gaining Cooperation Across Cultures
• How to Structure Requests: Aligning Business and Personal Needs
• How to Deliver Requests for Positive Impact
• Pair Role-Play Practice & Peer Feedback
Session 6: Handling Misunderstandings and Conflicts
• Framework: Acknowledge – Clarify – Express – Seek Common Ground
• Role-Play Scenarios & Coaching Feedback
Session 7: Action Plan for Success
• Creating a Practical Action Plan for Application
• Commitments to Apply Learnings Back at Work